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APPENDIX C

Change Control Procedure

Purpose

The purpose of this procedure is to guide the performance of saving changes to any stable work product. The change control procedure starts by raising a change request, and then being evaluated, implemented and verified. The impact of these changes should be estimated and then evaluated at the end of the project at the project closure phase.

Definitions

·         None

Entry Criteria (OR)

No

Criteria

Exit Criteria Of

1

Need to make a change from customer.

Customer needs.

2

Need to make a change in an approved work product.

Stakeholder needs that emerged during the implementation of any procedure.

3

Need to make a change in a baselined work product.

Stakeholder needs that emerged during the implementation of any procedure.

Inputs

·         None

Activities

No

Activity

Responsible

Input

Output

Temp/Form

1

Proposal for a change through creation and documentation of a change request.

Stakeholder/ Customer Representative

Need To Make A Change

Change Request

RITSOL_CM_ Change_ Request_ Form

2

Analyze change request.

CCB

Change Request

Understand Case

 

3

Study the impact of the required changes and identify all impacted and affected CIs.

CCB

Understand Case

Impacted CIs

RITSOL_CM_ Change_ Request_ Form

4

Estimate the associated change in project size, effort, schedule, cost and quality.

CCB

Understand Case

Estimated Change

RITSOL_CM_ Change_ Request_ Form

5

Evaluate the change to make the go/no-go decision (approve/reject).

CCB

Estimated Change and Impacted CIs

Approved/ Rejected Change Request

RITSOL_CM_ Change_ Request_ Form

6

Record the CR in the change log.

CC

Approved/ Rejected Change Request

Recorded Change Request

RITSOL_CM_ Change_ Log_Form

7

If the CR is rejected, go to Step 11.

 

 

 

 

8

If the CR approves, plan for implementing the change and update project size and schedule (this activity may call other procedures).

CCB

Approved Change Request

Plan for Implementing The Decision

 

9

Implement change according to the plan (this activity may call other procedures).

Relevant Stakeholders

Plan for Implementing The Decision

Implemented Plan

 

10

Verify the implementation of the change by reviewing the status of all impacted CIs.

CCB

Implemented Plan

Verified Change

RITSOL_CM_ Change_ Request_ Form

11

Close change if the result of the CR verification is accepted.

CCB

Verified Change

Closed Change

RITSOL_CM_ Change_ Request_ Form

12

Conduct QA audit as per the QA process and plan.

QAR

As per the process

As per the process

As per the process

13

Conduct CM activities as per the CM process and plan.

CC

As per the process

As per the process

As per the process

14

Collect measurements as per the measurement plan.

MC

As per the process

As per the process

As per the process

15

Monitor the progress as per the PM process and plan.

PM

As per the process

As per the process

As per the process

16

Approve the outputs of the procedure.

SM

Closed Change

Approved Closed Change

 

Outputs

No

Output

Going To/Input Of

1

Approved Closed Change

RITSOL_PM_Monitoring_and_Control_Procedure

Exit Criteria

No

Criteria

Entry Criteria Of

1

Approved Closed Change

RITSOL_PM_Monitoring_and_Control_Procedure

Metrics

These measures can be useful to support the process enactment, or future enactments:

·         Actual versus planned time and effort

·         Number of raised CRs

·         Percentage of approved CRs

·         Percentage of rejected CRs

Subjects for Review

·         None

Records

·         Change requests

Configurable Items

·         None

 

 

 

 

Quality Management System (QMS)